Freitag, 18. September 2009

Variations on the theme (5).

Unbefuckinglievable!!!
Really, I don't get these people. How do they do it? How can they look into the mirror without wanting to slap themselves in the face? (Actually, I hope they do. Every single time. Seeing as I can't be there to do it for them.)
Yeah, you've already guessed it: still no money for Mary. But it's much worse now because not only won't I be getting the second half of my August paycheck anytime soon, I also won't be seeing any September money either the way things are not moving right now. And on top of that I can't even hold out that little bit of hope for a quick miracle (i.e. someone in that bloody office doing their effing job for once!) any longer because I have just talked to the topmost bitch from hell and she's having a bad week.
...right...deep breaths...
See, since my last update about these fascinating goings-on, our school secretary has done everything to get someone from the School Board to please, please forward my contract (once more) to the Salaries Office - since I wasn't allowed to do it myself, it had to go the official way - and lo and behold, after just ten days she had received the reply that the person responsible had already sent that contract in mid-July but would fax it to the Office once again at once. Well, we only have their word for it, but they really seemed to have done it because they also recommended me getting in touch with the Salaries people myself again in order to kick their a...ehm, to speed up the process.
Which I did.
After many, many engaged tones and then many, many more unengaged tones this woman deigned to answer the phone. It was, however, not my very favourite contact person but someone else. When I enquired after my chances of seeing some of my money anytime in the near future her voice went all doleful and suffering and she told me how my contact person was off sick and so many other people from her department were too and how, no, the contract hadn't arrived yet, although no, scratch that, she just didn't know if it had arrived yet because they are just snowed under with work there and she just wasn't going to make any more promises because she just didn't know who was dealing with my data now and blablabla.
I interrupted her speech four times and asked her how she thought I was going to pay my next rent (or anything else for that matter), but she just went on whining and ignored my questions. No, I couldn't do anything to speed up things. No, she couldn't either. I might want to try calling again next Wednesday. By which time the September paychecks are well under way. Not mine though.
* * *
[...]
Oooooooh, yeah, I'm taking it all back!!! No, actually, I'm not, that woman is still an impossible, incapable, incompetent excuse for a civil servant (yes, I do know: the cliché of it!), but I tricked her! (fist punching air) I rang her again, got through on the fifth go and asked her - veeery nicely - if she could tell me who was responsible for me now and if she couldn't do so to give me her superior's number. Her boss answered her phone just now, fourth go, and she was absolutely lovely! Friendly, patient, great sense of humour, interested (I might just ask her to marry me..), went through all imaginable inboxes to dig up my contract, found it (!), and with just three mouse clicks sent all (!) of my money on the way. Should be there next week.
Just like that.
I'm so...so...grateful!!! (That's how they do it: treat you like shit for three months so that when eventually someone treats you with respect again, you can't believe your good luck. My, they're good at what they do.)
Although, now that I know how simple the whole thing was - open an email attachment with contract, click thrice for payment to be authorized, done! - I am even more furious at all those waaaaaaaah (insert expletives) clerks who didn't invest these three minutes during the last 6 weeks. Just because they could.
* * *
Right. Off to spend some money!
* * *
Variations bound to be continued in March = end of contract. Can't wait. Then again, now I have the superior's number, I feel really powerful. Sort of.

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